Who are we?
An independent group of passengers who regularly fly from Norwich International Airport.
The group is committed to improving the experience of passengers using this Airport.
The group is recognised by and has full access to the airport’s management team.
What we do and what we have achieved?
Liaise with senior management to enhance both the quality of the existing service and the passenger experience when using this Airport.
Improve the airport when needed for the benefit of passengers. As a result of passenger feedback the Airport has installed the covered external waiting area, has reduced car parking fees with the ability to pre-book up to just two hours before arrival and provided additional comfort seating in both the departure and arrivals areas.
We continue to lobby for new destinations and it is now possible to fly from Norwich to Malaga and Alicante year round and very shortly Norwich to Geneva.
So what can you do?
Help us help you. Please complete a survey by clicking here and share with us your experience as a passenger of Norwich Airport.